Privacy Policy2018-05-21T08:33:22+00:00

Privacy Policy

www.imajo.co.uk is committed to protecting your privacy and maintaining the security of any personal information received from you.  We strictly adhere to the requirements of the data protection legislation in the UK.  The purpose of this statement is to explain to you what personal information we collect and how we may use it.

When do we collect your data?

  • When you create an account on our website
  • When you use your account to place an order
  • Trade shows

What sort of data do we keep and why?

  • If you have an account with us: your name, billing/delivery address, orders, email and telephone number.
  • We use your data to process and fulfil your orders.
  • If you have registered for a web account, for your security, we’ll also keep an encrypted record of your login password.
  • To protect our business and your account from fraud and other illegal activities. This includes using your personal data to maintain, update and safeguard your account. We’ll also monitor your browsing activity with us to quickly identify and resolve any problems and protect the integrity of our websites. We’ll do all of this as part of our legitimate interest.
  • For example, by checking your password when you login and using automated monitoring of IP addresses to identify possible fraudulent log-ins from unexpected locations.
  • With your consent, we will use your personal data and to keep you informed by email or post about relevant offers and news. We’ll do this on the basis of our legitimate business interest.  Of course, you are free to opt out of hearing from us by any of these channels at any time.

How do we protect your personal data?

We treat your data with the utmost care and take all appropriate steps to protect it.

We secure access to all transactional areas of our websites and apps using ‘https’ technology.

Access to your personal data is password-protected, and sensitive data such as payment card information is secured to ensure it is protected.

How long do we keep your data?

  • When you place an order, we’ll keep the personal data you give us so we can comply with our legal and contractual obligations. We will archive your data seven years after your last order.
  • If you have registered for an account but never placed an order, we will delete your data after three years.
  • If you opt-in to our mailing list, you are free to unsubscribe at any time.

Where do we share your data?

  • Your details may be passed to any third party to supply and deliver the products that you ordered and we may keep your details for a reasonable period afterwards to fulfil our legal obligations
  • We do not sell, rent or exchange your personal information with any third party for commercial reasons, beyond the essential requirement for credit/debit card validation and delivery services during purchase
  • In order to process credit/debit card transactions, the bank or card processing agency may require to verify your personal details for authorisation outside the EEA (European Economic Area).  Your information will not be transferred outside the EEA for any other purpose.

 What are your rights?

You have the right to request:

  • Access to the personal data we hold about you, free of charge in most cases.
  • The correction of your personal data when incorrect, out of date or incomplete.
  • That we stop using your personal data for direct marketing (either through specific channels, or all channels).

If you have registered for a web account, you are able to correct your data by logging in and updating your account detail.   Alternatively, you can email info@imajo.co.uk.   If you wish to stop receiving marketing emails, you can unsubscribe at any time.

Cookies In Use on This Site

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.

Our cookies help us:

  • Make our website work as you’d expect
  • Save you having to login every time you visit the site
  • Improve the speed/security of the site
  • Continuously improve our website for you

We use cookies to make our website work including:

  • Making our shopping basket and checkout work
  • Determining if you are logged in or not

(There is no way to prevent these cookies being set other than to not use our site.)

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass data to advertising networks
  • Pass personally identifiable data to third parties
  • Pay sales commissions

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

Anonymous Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called analytics programs also tell us if , on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before.

Turning Cookies Off

It may be that your concerns around cookies relate to so called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so however will likely limit the functionality of ours and a large proportion of the world’s websites as cookies are a standard part of most modern websites